TRICARE · Hawaii
TRICARE pelvic floor physical therapy in Hawaii, by video.
In-network with TRICARE West. Women's and men's pelvic health and orthopedic physical therapy, one-on-one with Dr. Elana Shalem, DPT, from home on any island. TRICARE Select needs no referral.
- TRICARE West in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Which TRICARE plan?
How each plan gets you started.
Bring the plan name to the discovery call and we confirm the physical therapy benefit before the first visit.
TRICARE Prime (family members)
Most active-duty family members. Physical therapy needs a referral from the primary care manager. Ask for "physical therapy, pelvic floor, evaluate and treat" in the TRICARE West network and name EMS Therapy.
TRICARE Select
Retirees, many family members and others. No referral needed for physical therapy: book directly with a network provider like EMS Therapy and pay the network cost share.
TRICARE Reserve Select
Hawaii National Guard and Reserve members and families. Works like TRICARE Select: no referral needed to start.
TRICARE For Life
Retirees 65 and older with Medicare Part A and B. Medicare pays first and TRICARE For Life pays second. EMS Therapy's Hawaii Medicare enrollment is in process; we confirm before the first visit.
Active-duty service members
Care runs through the military primary care manager. When the military clinic refers pelvic floor physical therapy to the network, EMS Therapy can treat by video around duty hours.
Coast Guard and other uniformed services
Coast Guard members and families are TRICARE beneficiaries and follow the same Prime and Select rules.
TRICARE Prime referrals
Referral path, clinic by clinic.
Ask the primary care manager for "physical therapy, pelvic floor, evaluate and treat" in the TRICARE West network, and name EMS Therapy. Group NPI 1487545786 · referral fax 844-886-0285 · 808-330-7934.
Tripler Army Medical Center
Family Medicine, Women's Health and Urogynecology. Referrals are processed by the Hawaii Referral Center.
Warrior Ohana Medical Home, Kapolei
Tripler primary care for Ewa and Kapolei families. Ask the PCM for a network pelvic floor physical therapy referral naming EMS Therapy.
Desmond T. Doss Health Clinic, Schofield
Primary care for Schofield and Wheeler. Its physical therapy listing does not include pelvic floor care.
Branch Health Clinic Makalapa
Navy primary care at Joint Base Pearl Harbor-Hickam, part of Naval Health Clinic Hawaii.
15th Medical Group, Hickam
Air Force primary care. Its physical therapy clinic serves active duty and does not offer pelvic floor care.
Branch Health Clinic Kaneohe Bay
Primary care for Marine Corps Base Hawaii. Branch clinic physical therapy serves active duty.
By installation
Where your family is stationed.
By town
Every island, every town.
Oahu
- Honolulu
- Aiea and Pearl City
- Waipahu
- Ewa Beach
- Kapolei
- Waianae Coast
- Mililani
- Wahiawa and Schofield
- Kaneohe
- Kailua
- Salt Lake and Moanalua
- Hawaii Kai and East Honolulu
- Waimanalo
- Haleiwa and the North Shore
- Laie, Kahuku and Hauula
- Kakaako and Ala Moana
- Waikiki
- Manoa, Makiki and Nuuanu
- Kahala and Diamond Head
- Kalihi and Kapalama
Hawaii Island
- Hilo and the Hamakua Coast
- Kona and West Hawaii
- Puna
- Waimea and Kohala
- Kau and Ocean View
- Honokaa and the Hamakua Coast
- South Kona
- Waikoloa and the Kohala Coast
- Volcano and Upper Puna
Maui, Molokai and Lanai
- Kahului and Wailuku
- Kihei and Wailea
- Upcountry and North Shore Maui
- West Maui
- Molokai
- Lanai
- Hana and East Maui
- Wailea and Makena
Kauai
PCS and veterans
Care that moves with you.
A PCS in the middle of physical therapy usually means starting over with a new referral, a new waitlist and a new therapist. Video care can often continue with the same therapist in any of the seven states where Dr. Shalem is licensed. Coverage depends on the new region and plan; we check before the move.
Veterans can ask their VA provider for a pelvic floor physical therapy consult through VA community care. How it works for veterans in Hawaii.
Questions
TRICARE questions, answered
- How do I get a TRICARE Prime referral for pelvic floor physical therapy in Hawaii?
- Does TRICARE Select need a referral for physical therapy in Hawaii?
- Does TRICARE Reserve Select cover pelvic floor physical therapy in Hawaii?
- Can active-duty service members see a civilian pelvic floor physical therapist in Hawaii?
- Does TRICARE cover pelvic floor physical therapy after pregnancy in Hawaii?
- Does TRICARE cover pelvic floor physical therapy during pregnancy in Hawaii?
- Does TRICARE cover pelvic floor physical therapy for men in Hawaii?
- Does TRICARE cover telehealth physical therapy in Hawaii?
- Can military families keep their physical therapist after a PCS from Hawaii?
- Can military spouses in Hawaii get pelvic floor physical therapy without going on base?
- Do Coast Guard families in Hawaii use TRICARE for physical therapy?
- Does TRICARE cover physical therapy for urinary incontinence in Hawaii?
- Does TRICARE cover physical therapy for diastasis recti in Hawaii?
- Does TRICARE cover physical therapy for pelvic pain and painful intercourse in Hawaii?
- Does TRICARE cover physical therapy for back pain in Hawaii?
- Does TRICARE cover pelvic floor physical therapy?
- Does TRICARE for Life cover pelvic floor physical therapy?
- Does the VA cover pelvic floor physical therapy in Hawaii?
How it works
How a virtual visit works
Most of pelvic floor physical therapy is education, breathing and pressure management, movement retraining, and a home program. All of it works on camera. During the evaluation, Dr. Shalem guides a self-assessment so she can see how the pelvic floor is coordinating with breath and movement. An internal examination is not possible by video; if a hands-on assessment would change the plan, she says so and helps the patient find local care.
Discovery call
15 minutes, free, by phoneA short call to hear what is going on, explain how visits work, and check insurance or pricing. No pressure to book.
Evaluation
60 minutes, by videoDr. Shalem takes a full history, watches how you move and breathe, and guides the self-assessments she needs to build a plan.
Your plan
Same visitYou leave the evaluation with a plain-language explanation and a short home program, usually a few minutes a day.
Follow-ups
45 minutes, every 1 to 2 weeksProgress checks, program updates, and techniques you can do yourself, for as long as they are useful.
For a video visit you will need
- A phone, tablet, or laptop with a camera
- A private room
- A mat or towel
- About an hour
Questions
TRICARE questions in Hawaii
Is EMS Therapy in-network with TRICARE in Hawaii?
Yes. EMS Therapy is in-network with TRICARE West and sees TRICARE beneficiaries by video anywhere in Hawaii, usually within a week.
Do I need a referral?
On TRICARE Select and TRICARE Reserve Select, no. On TRICARE Prime, yes: the primary care manager places a referral to pelvic floor physical therapy in the TRICARE West network.
What should my PCM put on the referral?
"Physical therapy, pelvic floor, evaluate and treat" with the diagnosis, sent to EMS Therapy, group NPI 1487545786, fax 844-886-0285.
What if we PCS before I'm finished?
Care can often continue by video in any of the seven states where Dr. Shalem is licensed. Coverage depends on the new region and plan; we check before the move.
Do you treat men and orthopedic problems on TRICARE?
Yes. Men's pelvic health and orthopedic conditions such as low back pain, sciatica, and hip, knee and shoulder pain are covered when medically necessary and treated by video.
Your physical therapist
Dr. Elana Shalem, DPT
Doctor of Physical Therapy, University of St. Augustine for Health Sciences, Miami. Licensed in Hawaii.
Dr. Shalem treats pelvic health for women and men, from pregnancy and postpartum recovery to bladder, bowel, and pelvic pain conditions and recovery after prostate or pelvic surgery, and general orthopedic conditions of the back, neck, hips, knees, shoulders, and feet. Visits are one-on-one and unhurried, and she explains what she is seeing in plain language.
More about Dr. ShalemPrefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.