Kauai · West Kauai
Pelvic floor physical therapy in West Kauai, by video.
Waimea, Kekaha, Hanapepe and Eleele patients see Dr. Elana Shalem by video, including families at Pacific Missile Range Facility.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

West Kauai
Why West Kauai patients choose video.
The west side is the farthest part of Kauai from Lihue's specialists. Video visits make a full course of physical therapy possible without the drive, scheduled around work at the base, the harbor or the fields.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in West Kauai, step by step.
Families at Pacific Missile Range Facility Barking Sands generally use TRICARE network providers on Kauai or travel to Oahu for specialty care. EMS Therapy is in-network with TRICARE West and sees west-side patients by video; TRICARE Select needs no referral. Veterans can ask their VA provider about community care.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in West Kauai
Common reasons West Kauai patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in West Kauai
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of West Kauai
ZIP codes 96796, 96752, 96716, 96705, 96741. Any home with an internet connection works.
- Waimea
- Kekaha
- Hanapepe
- Eleele
- Port Allen
- Kalaheo
- Pacific Missile Range Facility
Nearby: Lihue and South Kauai · Kapaa and the East Side · All of Kauai
Questions
Questions from West Kauai
Can PMRF families get pelvic floor physical therapy without flying to Oahu?
Yes. EMS Therapy is in-network with TRICARE West and sees Kauai patients by video from home, usually within a week.
Do you see patients in Waimea and Kekaha?
Yes, by secure video from home. HMSA, HMSA QUEST and TRICARE West are in-network.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.