Kauai · Kapaa and the East Side
Pelvic floor physical therapy in Kapaa and the East Side, by video.
Kapaa, Wailua and Anahola patients see Dr. Elana Shalem by video, without the Kuhio Highway crawl to Lihue.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Kapaa and the East Side
Why Kapaa and the East Side patients choose video.
The East Side has most of Kauai's people and much of its traffic. Video visits fit before or after work, without the drive, with a home program built for the space patients have.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Kapaa and the East Side, step by step.
Military retirees and families on TRICARE are in-network through TRICARE West; TRICARE Select needs no referral. Veterans can ask their VA provider about community care.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Kapaa and the East Side
Common reasons Kapaa and the East Side patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Kapaa and the East Side
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Kapaa and the East Side
ZIP codes 96746, 96703. Any home with an internet connection works.
- Kapaa
- Wailua
- Wailua Homesteads
- Waipouli
- Kealia
- Anahola
Nearby: Lihue and South Kauai · Kauai's North Shore · All of Kauai
Questions
Questions from Kapaa and the East Side
Is there pelvic floor physical therapy in Kapaa?
EMS Therapy treats East Side patients by video from home, usually within a week.
Can visits happen before work?
Yes. Early morning, evening and weekend visits are available.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.