Kauai · Lihue and South Kauai
Pelvic floor physical therapy in Lihue and South Kauai, by video.
Lihue, Puhi, Koloa and Poipu patients see Dr. Elana Shalem by video from home, with no drive across the island for physical therapy.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Lihue and South Kauai
Why Lihue and South Kauai patients choose video.
Kauai has one main road, and Lihue is where most of it backs up. Video visits keep a full course of physical therapy at home, with early and late appointment times, and the program is built for the space patients actually have.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Lihue and South Kauai, step by step.
Military families and retirees on Kauai use TRICARE network providers on island or travel to Oahu for specialty care. EMS Therapy is in-network with TRICARE West and sees Kauai patients by video; TRICARE Select needs no referral. Veterans can ask their VA provider about community care.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Lihue and South Kauai
Common reasons Lihue and South Kauai patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Lihue and South Kauai
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Lihue and South Kauai
ZIP codes 96766, 96756, 96765, 96741. Any home with an internet connection works.
- Lihue
- Puhi
- Hanamaulu
- Kipu
- Koloa
- Poipu
- Lawai
- Omao
Nearby: Kapaa and the East Side · West Kauai · Kauai's North Shore · All of Kauai
Questions
Questions from Lihue and South Kauai
Is there pelvic floor physical therapy on Kauai that takes TRICARE?
Yes. EMS Therapy is in-network with TRICARE West and sees Kauai patients by video from home, usually within a week. TRICARE Select needs no referral.
Do you take HMSA QUEST on Kauai?
Yes. HMSA and HMSA QUEST are in-network. Some QUEST plans require a primary care referral; we tell you exactly what to ask for.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.