Oahu · Kaneohe

Pelvic floor physical therapy in Kaneohe, by video.

Kaneohe and the windward side get pelvic floor and orthopedic physical therapy by video, with no drive over the Pali, Likelike or H-3.

  • TRICARE West, HMSA and HMSA QUEST in-network
  • TRICARE Select: no referral needed
  • Usually seen within a week
A mother jogging with a stroller along the Oahu coast, Diamond Head behind her

Kaneohe

Why Kaneohe patients choose video.

Crossing the Koolau for an appointment turns a 45-minute visit into a half-day. Windward patients use video to keep the whole course of care on this side of the mountain, with mornings, evenings and weekends available.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.

Military families and veterans

TRICARE in Kaneohe, step by step.

Marine Corps Base Hawaii is on Mokapu Peninsula, served by Branch Health Clinic Kaneohe Bay. Physical therapy at the branch clinic serves active duty, so spouses and family members typically use the TRICARE West network. TRICARE Select needs no referral; TRICARE Prime beneficiaries ask their primary care manager at the Kaneohe Bay clinic for a pelvic floor physical therapy referral.

EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.

Coverage

Insurance in Kaneohe

In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.

Plan by plan: TRICARE · HMSA · HMSA QUEST

Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.

Neighborhoods

Serving all of Kaneohe

ZIP codes 96744. Any home with an internet connection works.

  • Kaneohe town
  • Heeia
  • Ahuimanu
  • Kahaluu
  • Temple Valley
  • Haiku Valley
  • Puohala
  • Marine Corps Base Hawaii

Nearby: Kailua · Honolulu · Aiea and Pearl City · All of Oahu

Questions

Questions from Kaneohe

Can MCBH families get pelvic floor physical therapy without driving to Tripler?

Yes. EMS Therapy is in-network with TRICARE West and sees Kaneohe patients by video from home.

Do you see men on the windward side?

Yes. Leaking after prostate surgery, chronic pelvic pain, urgency and pelvic-floor-related erectile dysfunction are all treated by video.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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