Oahu · Aiea and Pearl City
Pelvic floor physical therapy in Aiea and Pearl City, by video.
Aiea and Pearl City sit between Pearl Harbor and the Koolau foothills, ten minutes from almost everything and forty-five minutes from anything at rush hour. Visits with Dr. Shalem happen by video from home.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Aiea and Pearl City
Why Aiea and Pearl City patients choose video.
Pearl City and Aiea families are often juggling two work schedules and a base commute. A video visit removes the drive, the waiting room, and the childcare problem. Follow-ups are 45 minutes, every one to two weeks, scheduled into early mornings, evenings, or weekends.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Aiea and Pearl City, step by step.
Camp H.M. Smith sits above Aiea, Joint Base Pearl Harbor-Hickam is minutes away, and Red Hill and Pearl City Peninsula have military family housing. TRICARE Select beneficiaries book directly. TRICARE Prime beneficiaries ask their primary care manager (Tripler, Branch Health Clinic Makalapa, or the 15th Medical Group) for a pelvic floor or physical therapy referral to the TRICARE West network.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Aiea and Pearl City
Common reasons Aiea and Pearl City patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Aiea and Pearl City
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Aiea and Pearl City
ZIP codes 96701, 96782. Any home with an internet connection works.
- Aiea Heights
- Halawa
- Red Hill
- Pearlridge
- Waimalu
- Newtown
- Pacific Palisades
- Waiau
- Momilani
- Pearl City Peninsula
Nearby: Honolulu · Waipahu · Mililani · All of Oahu
Questions
Questions from Aiea and Pearl City
Can military spouses in Aiea or Pearl City use TRICARE for pelvic floor physical therapy?
Yes. EMS Therapy is in-network with TRICARE West. Spouses on TRICARE Select can book without a referral; on TRICARE Prime, the primary care manager places the referral.
How long is a visit?
The first visit is a 60-minute video evaluation. Follow-ups are 45 minutes, usually every one to two weeks.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.