Oahu · Waipahu
Pelvic floor physical therapy in Waipahu, by video.
Waipahu, Waikele, Village Park and Royal Kunia patients see Dr. Shalem by video, with no trip into town and no H-1 merge at 7 a.m.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Waipahu
Why Waipahu patients choose video.
Central-leeward families on Oahu often commute in two directions: into Honolulu for work and up to Schofield or out to Kapolei for everything else. Video visits fit in the gaps. Most of pelvic floor physical therapy is education, coordination training and a home program, which is why it works on camera.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Waipahu, step by step.
Waipahu and Royal Kunia sit between Joint Base Pearl Harbor-Hickam and Schofield Barracks, and many military families live here. TRICARE Select needs no referral. TRICARE Prime beneficiaries get a referral from their primary care manager at Tripler, Desmond T. Doss Health Clinic, or Warrior Ohana Medical Home.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Waipahu
Common reasons Waipahu patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Waipahu
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Waipahu
ZIP codes 96797. Any home with an internet connection works.
- Waipahu town
- Waikele
- Village Park
- Royal Kunia
- Waipio
- Crestview
- Robinson Heights
Nearby: Aiea and Pearl City · Ewa Beach · Mililani · All of Oahu
Questions
Questions from Waipahu
Do you see patients in Waipahu and Royal Kunia?
Yes, by video anywhere on Oahu. Patients are usually seen within a week.
What insurance do you take on Oahu?
TRICARE West, HMSA and HMSA QUEST are in-network. Other plans are private pay with a superbill; HSA and FSA cards are accepted.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.