Oahu · Honolulu
Pelvic floor physical therapy in Honolulu, by video.
From Kakaako condos to Manoa and Kaimuki, Honolulu patients see Dr. Elana Shalem by secure video from home or the office, without parking downtown or taking half a day off for a clinic visit.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Honolulu
Why Honolulu patients choose video.
Most Honolulu patients pick video for time. A 45-minute follow-up at home fits around work, school pickup, or a newborn's nap; a clinic visit across town in H-1 traffic often takes two hours door to door. The program itself is built for home: breathing and pressure work, pelvic floor coordination, and exercises set up in the room where they will actually be done.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Honolulu, step by step.
Honolulu is home to Tripler Army Medical Center, Joint Base Pearl Harbor-Hickam housing, Aliamanu Military Reservation and Camp H.M. Smith nearby. TRICARE Select beneficiaries can book directly, no referral. TRICARE Prime beneficiaries need a referral from their primary care manager at Tripler, the 15th Medical Group at Hickam, or Branch Health Clinic Makalapa; the referral goes through the Hawaii Referral Center and can name EMS Therapy as the network provider.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Honolulu
Common reasons Honolulu patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Honolulu
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Honolulu
ZIP codes 96813–96825. Any home with an internet connection works.
- Downtown
- Kakaako
- Ala Moana
- Makiki
- Manoa
- Kaimuki
- Kapahulu
- Waikiki
- Kalihi
- Nuuanu
- McCully-Moiliili
- Palolo
Nearby: Salt Lake and Moanalua · Hawaii Kai and East Honolulu · Aiea and Pearl City · All of Oahu
Questions
Questions from Honolulu
Is there a pelvic floor physical therapist in Honolulu who takes TRICARE?
Yes. EMS Therapy is in-network with TRICARE West and sees Honolulu patients by video, usually within a week. TRICARE Select needs no referral; TRICARE Prime needs one from the primary care manager.
Do I have to come to an office in Honolulu?
No. Every visit is by secure video from home. There is no clinic to drive to and no parking to find.
Do you take HMSA in Honolulu?
Yes. EMS Therapy is in-network with HMSA and HMSA QUEST. We verify the physical therapy benefit before the first visit.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.