Oahu · Salt Lake and Moanalua
Pelvic floor physical therapy in Salt Lake and Moanalua, by video.
Salt Lake, Moanalua and Aliamanu sit below Tripler, and many families here are military. Pelvic floor and orthopedic physical therapy with Dr. Elana Shalem happens by video, so getting care does not mean getting on base.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Salt Lake and Moanalua
Why Salt Lake and Moanalua patients choose video.
Living close to a hospital is not the same as getting an appointment there. For families in Salt Lake and Moanalua, a video visit means no parking garage, no gate and no waiting room: a 45-minute session at home, scheduled early, late or on a weekend.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Salt Lake and Moanalua, step by step.
Aliamanu Military Reservation, Red Hill and Fort Shafter are Army communities, and Tripler Army Medical Center sits on the ridge above Moanalua. TRICARE Prime referrals from Tripler primary care are processed through the Hawaii Referral Center; ask for pelvic floor physical therapy in the TRICARE West network and name EMS Therapy. TRICARE Select beneficiaries book directly.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Salt Lake and Moanalua
Common reasons Salt Lake and Moanalua patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Salt Lake and Moanalua
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Salt Lake and Moanalua
ZIP codes 96818, 96819. Any home with an internet connection works.
- Salt Lake
- Moanalua Valley
- Moanalua Gardens
- Aliamanu
- Red Hill
- Foster Village
- Fort Shafter
- Mapunapuna
Nearby: Honolulu · Aiea and Pearl City · Kaneohe · All of Oahu
Questions
Questions from Salt Lake and Moanalua
Can AMR and Fort Shafter families get pelvic floor physical therapy at home?
Yes. EMS Therapy is in-network with TRICARE West and sees families by video at home. TRICARE Select needs no referral; TRICARE Prime needs a referral from the primary care manager.
Do you treat orthopedic problems for military families too?
Yes. Low back pain, sciatica and neck, hip, knee and shoulder pain are treated by video for spouses, children and retirees.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.