Oahu · Hawaii Kai and East Honolulu
Pelvic floor physical therapy in Hawaii Kai and East Honolulu, by video.
From Kahala to Portlock, East Honolulu patients see Dr. Elana Shalem by video, without fighting Kalanianaole Highway for an appointment in town.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Hawaii Kai and East Honolulu
Why Hawaii Kai and East Honolulu patients choose video.
East Honolulu has one road in and out. A video visit turns a two-hour round trip into a 45-minute session at home. Many patients here are active: paddlers, hikers, golfers and runners on the Kahala loop, and the home program is built around the sport, not a clinic machine.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Hawaii Kai and East Honolulu, step by step.
Many military retirees live in East Honolulu. Retirees under 65 on TRICARE Select book directly; on TRICARE Prime, the primary care manager places the referral. EMS Therapy is in-network with TRICARE West.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Hawaii Kai and East Honolulu
Common reasons Hawaii Kai and East Honolulu patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Hawaii Kai and East Honolulu
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Hawaii Kai and East Honolulu
ZIP codes 96821, 96825, 96816. Any home with an internet connection works.
- Hawaii Kai
- Portlock
- Kalama Valley
- Niu Valley
- Aina Haina
- Kuliouou
- Wailupe
- Waialae Iki
- Kahala
- Diamond Head
Nearby: Honolulu · Waimanalo · Kailua · All of Oahu
Questions
Questions from Hawaii Kai and East Honolulu
Do you see patients in Hawaii Kai and Kahala?
Yes, by secure video anywhere on Oahu. HMSA, HMSA QUEST and TRICARE West are in-network.
Is leaking during sport something pelvic floor physical therapy treats?
Yes. Leaking with running, jumping, swinging or lifting is one of the most common reasons active adults book. The program is built around the sport.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.