Insurance and referrals
Can active-duty service members see a civilian pelvic floor physical therapist in Hawaii?
Yes, with a referral. Active-duty service members get care through their military primary care manager; when the military clinic refers pelvic floor physical therapy to the TRICARE West network, a network provider like EMS Therapy can treat them.
The details
What to know
Answered by the practice of Dr. Elana Shalem, DPT, pelvic floor and orthopedic physical therapist.
Active-duty members are enrolled in TRICARE Prime and cannot self-refer to civilian specialists. Physical therapy for active duty is usually offered first at the military clinic. When that clinic cannot provide pelvic floor physical therapy in time, or does not offer it, the member is referred to the network.
Pelvic floor problems in service members are common and often go unmentioned: leaking with running, rucking and jumping, pelvic pain, and recovery after pregnancy for active-duty mothers. Asking the PCM directly for a pelvic floor physical therapy referral is the first step.
EMS Therapy sees referred service members by video, with visits scheduled around duty hours.
How it works
How a virtual visit works
Most of pelvic floor physical therapy is education, breathing and pressure management, movement retraining, and a home program. All of it works on camera. During the evaluation, Dr. Shalem guides a self-assessment so she can see how the pelvic floor is coordinating with breath and movement. An internal examination is not possible by video; if a hands-on assessment would change the plan, she says so and helps the patient find local care.
Discovery call
15 minutes, free, by phoneA short call to hear what is going on, explain how visits work, and check insurance or pricing. No pressure to book.
Evaluation
60 minutes, by videoDr. Shalem takes a full history, watches how you move and breathe, and guides the self-assessments she needs to build a plan.
Your plan
Same visitYou leave the evaluation with a plain-language explanation and a short home program, usually a few minutes a day.
Follow-ups
45 minutes, every 1 to 2 weeksProgress checks, program updates, and techniques you can do yourself, for as long as they are useful.
For a video visit you will need
- A phone, tablet, or laptop with a camera
- A private room
- A mat or towel
- About an hour
Your physical therapist
Dr. Elana Shalem, DPT
Doctor of Physical Therapy, University of St. Augustine for Health Sciences, Miami. Licensed in Hawaii.
Dr. Shalem treats pelvic health for women and men, from pregnancy and postpartum recovery to bladder, bowel, and pelvic pain conditions and recovery after prostate or pelvic surgery, and general orthopedic conditions of the back, neck, hips, knees, shoulders, and feet. Visits are one-on-one and unhurried, and she explains what she is seeing in plain language.
More about Dr. ShalemPrefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.