Maui, Molokai and Lanai · Lanai

Pelvic floor physical therapy in Lanai, by video.

Lanai patients see Dr. Elana Shalem by video from home, without a ferry or a flight for physical therapy.

  • TRICARE West, HMSA and HMSA QUEST in-network
  • TRICARE Select: no referral needed
  • Usually seen within a week
A mother holding her newborn by a window

Lanai

Why Lanai patients choose video.

On Lanai, specialty care usually means the ferry or a flight. Video visits keep a full course of physical therapy on island, scheduled around resort and community work shifts.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.

Coverage

Insurance in Lanai

In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.

Plan by plan: TRICARE · HMSA · HMSA QUEST

Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.

Neighborhoods

Serving all of Lanai

ZIP codes 96763. Any home with an internet connection works.

  • Lanai City
  • Manele
  • Koele

Nearby: Molokai · West Maui · All of Maui, Molokai and Lanai

Questions

Questions from Lanai

Do you see patients on Lanai?

Yes, by secure video. HMSA, HMSA QUEST and TRICARE West are in-network.

How long is each visit?

The first visit is a 60-minute evaluation; follow-ups are 45 minutes, usually every one to two weeks.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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