Maui, Molokai and Lanai · West Maui

Pelvic floor physical therapy in West Maui, by video.

West Maui patients, from Olowalu to Kapalua, see Dr. Elana Shalem by video, wherever they are living right now.

  • TRICARE West, HMSA and HMSA QUEST in-network
  • TRICARE Select: no referral needed
  • Usually seen within a week
A mother holding her newborn by a window

West Maui

Why West Maui patients choose video.

Since the 2023 fire, many West Maui families have moved between temporary homes, and specialty care has meant long drives over the pali. Video visits travel with the patient: the same therapist and the same program, whether home is in Napili, Kihei or a relative's place in Kahului.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.

Military families and veterans

TRICARE in West Maui, step by step.

Military retirees and families on TRICARE are in-network through TRICARE West. Veterans can ask their VA provider about community care for pelvic floor physical therapy.

EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.

Coverage

Insurance in West Maui

In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.

Plan by plan: TRICARE · HMSA · HMSA QUEST

Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.

Neighborhoods

Serving all of West Maui

ZIP codes 96761. Any home with an internet connection works.

  • Lahaina
  • Kaanapali
  • Honokowai
  • Kahana
  • Napili
  • Kapalua
  • Olowalu
  • Launiupoko

Nearby: Kahului and Wailuku · Kihei and Wailea · All of Maui, Molokai and Lanai

Questions

Questions from West Maui

Can I continue physical therapy if I move to temporary housing?

Yes. Visits are by video, so care continues anywhere in Hawaii with the same therapist.

Do you take HMSA in West Maui?

Yes. HMSA and HMSA QUEST are in-network, along with TRICARE West.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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