Maui, Molokai and Lanai · West Maui
Pelvic floor physical therapy in West Maui, by video.
West Maui patients, from Olowalu to Kapalua, see Dr. Elana Shalem by video, wherever they are living right now.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

West Maui
Why West Maui patients choose video.
Since the 2023 fire, many West Maui families have moved between temporary homes, and specialty care has meant long drives over the pali. Video visits travel with the patient: the same therapist and the same program, whether home is in Napili, Kihei or a relative's place in Kahului.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in West Maui, step by step.
Military retirees and families on TRICARE are in-network through TRICARE West. Veterans can ask their VA provider about community care for pelvic floor physical therapy.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in West Maui
Common reasons West Maui patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in West Maui
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of West Maui
ZIP codes 96761. Any home with an internet connection works.
- Lahaina
- Kaanapali
- Honokowai
- Kahana
- Napili
- Kapalua
- Olowalu
- Launiupoko
Nearby: Kahului and Wailuku · Kihei and Wailea · All of Maui, Molokai and Lanai
Questions
Questions from West Maui
Can I continue physical therapy if I move to temporary housing?
Yes. Visits are by video, so care continues anywhere in Hawaii with the same therapist.
Do you take HMSA in West Maui?
Yes. HMSA and HMSA QUEST are in-network, along with TRICARE West.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.