TRICARE · MCBH
Pelvic floor physical therapy for Marine Corps Base Hawaii families, by video.
Marine and Navy families at Marine Corps Base Hawaii, Kaneohe Bay and Camp H.M. Smith see Dr. Elana Shalem by video from home.
- TRICARE West in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Who is covered
MCBH families on TRICARE.
Family members and retirees use TRICARE Prime or Select. Active-duty Marines and Sailors are seen through Branch Health Clinic Kaneohe Bay and referred to the network when needed.
Visits are one-on-one with Dr. Elana Shalem, PT, DPT, certified in obstetric physical therapy (CAPP-OB) and licensed in Hawaii. The first visit is a 60-minute video evaluation; follow-ups are 45 minutes, usually every one to two weeks, scheduled around duty hours.
Referral path
Getting from the PCM to a first visit.
Primary care is at Branch Health Clinic Kaneohe Bay, part of Naval Health Clinic Hawaii. Physical therapy at the branch clinic serves active-duty members, so spouses and children typically use TRICARE West network providers. On TRICARE Prime, ask the PCM for a pelvic floor physical therapy referral and name EMS Therapy; on TRICARE Select, book directly.
Primary care: Branch Health Clinic Kaneohe Bay; Tripler Army Medical Center.
For the referral: EMS Therapy, Dr. Elana Shalem, DPT · group NPI 1487545786 · fax 844-886-0285 · 808-330-7934. We call within one business day of an approved referral.
Where families live
Housing areas we see by video.
- Mokapu Peninsula housing
- Kaneohe Bay
- Camp H.M. Smith
- Manana housing, Pearl City
- Kailua
- Kaneohe
Town pages: Kaneohe · Kailua · Waimanalo · Aiea and Pearl City · TRICARE in Hawaii
What we treat
Women, men, and orthopedic care.
Women's pelvic floor physical therapy
Urinary incontinence · Postpartum recovery · Pelvic organ prolapse · Painful intercourse · Chronic pelvic pain
Questions
Questions from MCBH families
Can MCBH families get pelvic floor physical therapy without crossing to Tripler?
Yes. Visits are by video at home. EMS Therapy is in-network with TRICARE West.
Is there postpartum pelvic floor physical therapy for Marine spouses?
Yes. Postpartum recovery is one of the most common reasons MCBH families book. Visits happen at home with the baby in the room.
What does a Prime referral need to say?
"Physical therapy, pelvic floor, evaluate and treat," in the TRICARE West network, with EMS Therapy named as the provider.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.