Hawaii Island · Kau and Ocean View

Pelvic floor physical therapy in Kau and Ocean View, by video.

Kau is the most remote district on Hawaii Island. Patients in Naalehu, Pahala and Ocean View see Dr. Elana Shalem by video from home.

  • TRICARE West, HMSA and HMSA QUEST in-network
  • TRICARE Select: no referral needed
  • Usually seen within a week
A woman at her kitchen table on a video visit with her physical therapist

Kau and Ocean View

Why Kau and Ocean View patients choose video.

From Kau, the nearest specialists are an hour or more away in Kona or Hilo. Video makes a full course of physical therapy possible without the drive, with a program set up for the space at home.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.

Military families and veterans

TRICARE in Kau and Ocean View, step by step.

Veterans in Kau can ask their VA provider about community care. Military retirees and families on TRICARE are in-network through TRICARE West; TRICARE Select needs no referral.

EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.

Coverage

Insurance in Kau and Ocean View

In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.

Plan by plan: TRICARE · HMSA · HMSA QUEST

Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.

Neighborhoods

Serving all of Kau and Ocean View

ZIP codes 96772, 96777, 96737. Any home with an internet connection works.

  • Naalehu
  • Pahala
  • Ocean View
  • Waiohinu
  • Discovery Harbour

Nearby: Puna · Kona and West Hawaii · All of Hawaii Island

Questions

Questions from Kau and Ocean View

Is there physical therapy near Naalehu or Ocean View?

EMS Therapy treats Kau patients by video from home: pelvic floor and orthopedic physical therapy, usually within a week.

What do I need for a video visit?

A phone, tablet or laptop with a camera, a private room, a mat or towel, and about an hour for the first visit.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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