Hawaii Island · Kona and West Hawaii
Pelvic floor physical therapy in Kona and West Hawaii, by video.
Kona, Keauhou, Waikoloa and South Kona patients see Dr. Shalem by video, with no drive across the saddle and no flight for pelvic floor physical therapy.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Kona and West Hawaii
Why Kona and West Hawaii patients choose video.
West Hawaii is spread out: from Honaunau to Waikoloa is well over an hour on two-lane roads. A video visit makes weekly physical therapy realistic, with the home program built around each patient's space and schedule, including resort and hospitality shift workers.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Kona and West Hawaii, step by step.
Veterans in West Hawaii can ask their VA provider for a pelvic floor physical therapy consult through VA community care. Military retirees and families on TRICARE are covered in-network through TRICARE West; TRICARE Select needs no referral.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Kona and West Hawaii
Common reasons Kona and West Hawaii patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Kona and West Hawaii
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Kona and West Hawaii
ZIP codes 96740, 96725, 96726, 96738, 96750. Any home with an internet connection works.
- Kailua-Kona
- Holualoa
- Keauhou
- Kainaliu
- Kealakekua
- Captain Cook
- Honaunau
- Waikoloa
- Kohala Coast
Nearby: Waimea and Kohala · Kau and Ocean View · Hilo and the Hamakua Coast · All of Hawaii Island
Questions
Questions from Kona and West Hawaii
Do you see patients in Kona and Waikoloa?
Yes, by video anywhere on Hawaii Island. HMSA, HMSA QUEST and TRICARE West are in-network.
Do you work around hotel and restaurant shift schedules?
Yes. Early morning, evening and weekend visits are available.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.