Kauai · Poipu and Koloa
Pelvic floor physical therapy in Poipu and Koloa, by video.
Poipu, Koloa, Lawai and Kalaheo patients see Dr. Elana Shalem by video from home.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Poipu and Koloa
Why Poipu and Koloa patients choose video.
Kauai's sunny south shore is resort communities, retirees, second homes and families in Koloa and Kalaheo. Leaking, urgency, prolapse, recovery after joint replacement and back and shoulder pain from ocean life are common reasons to book, with no drive to Lihue.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Poipu and Koloa, step by step.
Military retirees and families on Kauai are in-network through TRICARE West; TRICARE Select needs no referral.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Poipu and Koloa
Common reasons Poipu and Koloa patients book.
- Urinary incontinence
- Overactive bladder, urgency and frequency
- Rehab after knee or hip surgery
- Shoulder pain
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Poipu and Koloa
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Poipu and Koloa
ZIP codes 96741, 96756, 96765. Any home with an internet connection works.
- Poipu
- Koloa
- Kukuiula
- Kiahuna
- Lawai
- Kalaheo
- Omao
Nearby: Lihue and South Kauai · West Kauai · Kapaa and the East Side · All of Kauai
Questions
Questions from Poipu and Koloa
Do you see patients on Kauai's south shore?
Yes, by secure video, usually within a week.
Can part-year residents start care here?
Yes. Care starts in Hawaii by video, and because Dr. Shalem is licensed in seven states, it can often continue after the season; we check first.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.