Oahu · Kapolei
Pelvic floor physical therapy in Kapolei, by video.
Oahu's second city, Kapolei, Makakilo, Ko Olina and Kalaeloa, gets pelvic floor and orthopedic physical therapy by video with Dr. Elana Shalem.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Kapolei
Why Kapolei patients choose video.
Kapolei grew faster than its specialty care. Many residents still drive into Honolulu for specialist visits. A video visit keeps the whole plan in Kapolei: evaluation, home program and follow-ups, with evening and weekend times for people who commute.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Kapolei, step by step.
Warrior Ohana Medical Home, Tripler's primary care clinic for the Ewa and Kapolei area, is here, and Kalaeloa is the former Naval Air Station Barbers Point. TRICARE Select beneficiaries book directly. TRICARE Prime beneficiaries ask their Warrior Ohana primary care manager for a pelvic floor physical therapy referral in the TRICARE West network.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Kapolei
Common reasons Kapolei patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Kapolei
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Kapolei
ZIP codes 96707. Any home with an internet connection works.
- Kapolei
- Makakilo
- Ko Olina
- Kalaeloa
- Kapolei Knolls
- Mehana
- Ewa Gentry
- Honokai Hale
Nearby: Ewa Beach · Waianae Coast · Waipahu · All of Oahu
Questions
Questions from Kapolei
Do you take TRICARE in Kapolei?
Yes, TRICARE West in-network. Select needs no referral; Prime needs a referral from the primary care manager, for many Kapolei families at Warrior Ohana Medical Home.
Is pelvic floor physical therapy really effective by video?
Most of the work is education, breathing and pressure management, coordination training and a home program, all of which work on camera. An internal exam is not possible by video; if a hands-on assessment would change the plan, Dr. Shalem says so and helps coordinate it.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.