Maui, Molokai and Lanai · Hana and East Maui
Pelvic floor physical therapy in Hana and East Maui, by video.
Hana, Kipahulu, Nahiku and Keanae patients see Dr. Elana Shalem by video from home, with no Hana Highway for an appointment.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Hana and East Maui
Why Hana patients choose video.
From Hana, Kahului is two hours or more on a road with hundreds of curves and one-lane bridges. Video visits make weekly physical therapy realistic. Kupuna with leaking or prolapse, farm and ranch families with back pain and mothers after childbirth are seen one-on-one.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Hana and East Maui, step by step.
Veterans in East Maui can ask their VA provider for a pelvic floor physical therapy consult through VA community care. Military retirees on TRICARE are in-network through TRICARE West.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Hana and East Maui
Common reasons Hana patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Hana and East Maui
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Hana and East Maui
ZIP codes 96713. Any home with an internet connection works.
- Hana town
- Hamoa
- Kipahulu
- Nahiku
- Keanae
- Kaupo
Nearby: Upcountry and North Shore Maui · Kahului and Wailuku · Molokai · All of Maui, Molokai and Lanai
Questions
Questions from Hana and East Maui
Do I need a computer?
No. A smartphone with a camera works for video visits.
What if the connection drops?
Dr. Shalem calls back to finish the visit, or it moves to another day.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.