Hawaii Island · Waikoloa and the Kohala Coast
Pelvic floor physical therapy in Waikoloa and the Kohala Coast, by video.
Waikoloa, Mauna Lani, Mauna Kea, Kukio and Hualalai patients see Dr. Elana Shalem by video from home.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Waikoloa and the Kohala Coast
Why Kohala Coast patients choose video.
The Kohala Coast is resort communities, golf, second homes and Waikoloa Village families, and a specialist appointment can mean Kona traffic or the drive up to Waimea. Golfers with back and hip pain, active retirees with leaking or urgency and resort workers on shifts are seen one-on-one by video.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Waikoloa and the Kohala Coast
Common reasons Kohala Coast patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Waikoloa and the Kohala Coast
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Waikoloa and the Kohala Coast
ZIP codes 96738, 96740, 96743. Any home with an internet connection works.
- Waikoloa Village
- Waikoloa Beach Resort
- Mauna Lani
- Mauna Kea Resort
- Kukio
- Hualalai
- Kohala Ranch
Nearby: Kona and West Hawaii · Waimea and Kohala · South Kona · All of Hawaii Island
Questions
Questions from Waikoloa and the Kohala Coast
Can part-year residents start care here?
Yes. Dr. Shalem is licensed in seven states, so video care can often continue after the season; we check before the move.
Can I pay privately?
Yes. Private pay is available for any plan, with HSA and FSA cards accepted. HMSA, HMSA QUEST and TRICARE West are in-network.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.