Hawaii Island · South Kona

Pelvic floor physical therapy in South Kona, by video.

South Kona patients in Captain Cook, Kealakekua, Kainaliu and Honaunau see Dr. Elana Shalem by video from home.

  • TRICARE West, HMSA and HMSA QUEST in-network
  • TRICARE Select: no referral needed
  • Usually seen within a week
A woman at her kitchen table on a video visit with her physical therapist

South Kona

Why South Kona patients choose video.

South Kona is coffee farms, steep mauka roads and small towns along Mamalahoa Highway. Coffee farmers with back pain, retirees with leaking or urgency and young families are seen one-on-one by video, with no drive into Kailua-Kona.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.

Military families and veterans

TRICARE in South Kona, step by step.

Military retirees and families on TRICARE are in-network through TRICARE West; TRICARE Select needs no referral.

EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.

Coverage

Insurance in South Kona

In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.

Plan by plan: TRICARE · HMSA · HMSA QUEST

Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.

Neighborhoods

Serving all of South Kona

ZIP codes 96704, 96726, 96750. Any home with an internet connection works.

  • Captain Cook
  • Kealakekua
  • Kainaliu
  • Honaunau
  • Keei
  • Napoopoo
  • Hookena
  • Milolii

Nearby: Kona and West Hawaii · Kau and Ocean View · Waikoloa and the Kohala Coast · All of Hawaii Island

Questions

Questions from South Kona

Do you treat back pain from farm work?

Yes. Low back pain, sciatica and shoulder pain from picking, lifting and farm work are treated with a plan built around the work.

Do you take HMSA QUEST?

Yes. HMSA QUEST, HMSA and TRICARE West are in-network.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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