Oahu · Manoa, Makiki and Nuuanu
Pelvic floor physical therapy in Manoa, Makiki and Nuuanu, by video.
Manoa, Makiki and Nuuanu patients see Dr. Elana Shalem by video from home, with no trip down the valley for an appointment.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Manoa, Makiki and Nuuanu
Why Manoa, Makiki and Nuuanu patients choose video.
The valleys above town are University of Hawaii families, physicians, multigenerational households and longtime residents in older homes. Pregnancy and postpartum care, pelvic pain, bladder urgency and recovery after joint replacement are common reasons to book, scheduled around school and work.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Manoa, Makiki and Nuuanu, step by step.
Military families and retirees are in-network through TRICARE West; TRICARE Select needs no referral, and TRICARE Prime referrals come from the primary care manager.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Manoa, Makiki and Nuuanu
Common reasons Manoa, Makiki and Nuuanu patients book.
- Postpartum recovery
- Chronic pelvic pain
- Overactive bladder, urgency and frequency
- Rehab after knee or hip surgery
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Manoa, Makiki and Nuuanu
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Manoa, Makiki and Nuuanu
ZIP codes 96817, 96822. Any home with an internet connection works.
- Manoa
- Woodlawn
- Makiki
- Makiki Heights
- Tantalus
- Nuuanu
- Pauoa
- Punahou
Nearby: Honolulu · Kakaako and Ala Moana · Kahala and Diamond Head · All of Oahu
Questions
Questions from Manoa, Makiki and Nuuanu
Can grandparents in the household be seen too?
Yes. Older adults are seen for leaking, urgency, prolapse, back pain and recovery after surgery, and a family member can help with setup.
Do you take HMSA QUEST?
Yes. EMS Therapy is in-network with HMSA QUEST, HMSA and TRICARE West.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.