Oahu · Kakaako and Ala Moana
Pelvic floor physical therapy in Kakaako and Ala Moana, by video.
Kakaako and Ala Moana patients see Dr. Elana Shalem by video from the condo, with no parking garage and no waiting room.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Kakaako and Ala Moana
Why Kakaako and Ala Moana patients choose video.
Kakaako's towers are young professionals, new parents and empty-nesters who moved into town, and a specialist appointment usually means another parking structure. Video visits happen from the living room. Pregnancy, postpartum recovery, pelvic pain and neck and back pain from desk work are common reasons to book.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Kakaako and Ala Moana, step by step.
Military families and retirees living in town are in-network through TRICARE West. TRICARE Select needs no referral; on TRICARE Prime, the primary care manager places the referral.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Kakaako and Ala Moana
Common reasons Kakaako and Ala Moana patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Kakaako and Ala Moana
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Kakaako and Ala Moana
ZIP codes 96813, 96814. Any home with an internet connection works.
- Kakaako
- Ward Village
- Kewalo
- Kakaako Makai
- Ala Moana
- Kapiolani
- Sheridan
Nearby: Honolulu · Waikiki · Manoa, Makiki and Nuuanu · All of Oahu
Questions
Questions from Kakaako and Ala Moana
Do you take HMSA?
Yes. EMS Therapy is in-network with HMSA, HMSA QUEST and TRICARE West, and coverage is confirmed before the first visit.
Can a visit happen in a small condo?
Yes. A private room and enough floor space for a mat is all that is needed.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.