Oahu · Waikiki
Pelvic floor physical therapy in Waikiki, by video.
Waikiki residents see Dr. Elana Shalem by video from home, with no drive out of the district for an appointment.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Waikiki
Why Waikiki patients choose video.
Behind the hotels, Waikiki is a neighborhood: retirees in high-rise condos, hospitality workers on shifts and many military retirees. Leaking, urgency, prolapse, men's pelvic health and back pain from long shifts on their feet are common reasons to book.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Waikiki, step by step.
Military retirees and families in Waikiki are in-network through TRICARE West. Retirees under 65 on TRICARE Select book directly; on TRICARE Prime, the primary care manager places the referral.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Waikiki
Common reasons Waikiki patients book.
- Overactive bladder, urgency and frequency
- Urinary incontinence
- Leaking after prostate surgery
- Low back pain
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Waikiki
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Waikiki
ZIP codes 96815. Any home with an internet connection works.
- Waikiki
- Ala Wai
- Kapiolani Park
- Gold Coast
- Kuhio Avenue
- Fort DeRussy
- Kapahulu
Nearby: Kakaako and Ala Moana · Kahala and Diamond Head · Honolulu · All of Oahu
Questions
Questions from Waikiki
Do you work around hotel and restaurant shifts?
Yes. Early morning, evening and weekend video visits are available.
Do you treat getting up at night to urinate?
Yes. Waking at night, urgency and frequency are common reasons women and men book.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.