Oahu · Kalihi and Kapalama
Pelvic floor physical therapy in Kalihi and Kapalama, by video.
Kalihi, Kapalama, Liliha and Alewa Heights patients see Dr. Elana Shalem by video from home.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week
Kalihi and Kapalama
Why Kalihi and Kapalama patients choose video.
Kalihi and the neighborhoods around it are working families, many of them multigenerational, with busy shift schedules and little time for appointments. HMSA QUEST is in-network, and visits happen from home on a phone. Postpartum recovery, back pain from physical work, leaking and urgency are common reasons to book.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
Military families and veterans
TRICARE in Kalihi and Kapalama, step by step.
Families near Fort Shafter and Tripler are in-network through TRICARE West. TRICARE Select needs no referral; on TRICARE Prime, the primary care manager places the referral.
EMS Therapy is in-network with TRICARE West. Veterans can also ask their VA provider for a pelvic floor physical therapy consult through VA community care. TRICARE in Hawaii, plan by plan · Veterans.
What we treat in Kalihi and Kapalama
Common reasons Kalihi and Kapalama patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Kalihi and Kapalama
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Kalihi and Kapalama
ZIP codes 96817, 96819. Any home with an internet connection works.
- Kalihi
- Kalihi Valley
- Kapalama
- Palama
- Liliha
- Kamehameha Heights
- Alewa Heights
Nearby: Salt Lake and Moanalua · Honolulu · Manoa, Makiki and Nuuanu · All of Oahu
Questions
Questions from Kalihi and Kapalama
Do you take HMSA QUEST?
Yes. EMS Therapy is in-network with HMSA QUEST (Hawaii Medicaid), and coverage is confirmed before the first visit.
Do I need a computer?
No. A smartphone with a camera works for video visits.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.