Maui, Molokai and Lanai · Wailea and Makena
Pelvic floor physical therapy in Wailea and Makena, by video.
Wailea and Makena patients see Dr. Elana Shalem by video from home, privately and on their own schedule.
- TRICARE West, HMSA and HMSA QUEST in-network
- TRICARE Select: no referral needed
- Usually seen within a week

Wailea and Makena
Why Wailea and Makena patients choose video.
South Maui's resort communities are second homes, active retirees and families who came for the beaches and stayed. Golfers and paddlers with back, hip and shoulder pain, retirees with leaking or urgency and women after childbirth are seen one-on-one by video, with no drive to Kahului.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Hawaii: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Wailea and Makena
Common reasons Wailea and Makena patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Coverage
Insurance in Wailea and Makena
In-network: TRICARE West, HMSA and HMSA QUEST. Other plans are private pay with a superbill for out-of-network reimbursement; HSA and FSA cards are accepted. We confirm the physical therapy benefit before the first visit.
Plan by plan: TRICARE · HMSA · HMSA QUEST
Referrals: Hawaii allows you to start physical therapy without a physician referral. Your insurance plan may still ask for one (TRICARE Prime and some HMSA plans do), and we check that for you before the first visit.
Neighborhoods
Serving all of Wailea and Makena
ZIP codes 96753. Any home with an internet connection works.
- Wailea
- Makena
- Palauea
- Keawakapu
- Maui Meadows
Nearby: Kihei and Wailea · Upcountry and North Shore Maui · Kahului and Wailuku · All of Maui, Molokai and Lanai
Questions
Questions from Wailea and Makena
Can part-year residents keep the same therapist?
Often, yes. Dr. Shalem is licensed in seven states, so video care can continue in several of them; we check before the move.
Is private pay available?
Yes, for any plan, with HSA and FSA cards accepted. HMSA, HMSA QUEST and TRICARE West are in-network.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.