New York City and Long Island

Pelvic floor and orthopedic physical therapy in New York City and Long Island, by video.

Aetna in-network; private pay with superbills for other plans. Women's and men's pelvic health and orthopedic physical therapy, one-on-one with a Doctor of Physical Therapy, from home anywhere in New York City and Long Island.

  • No referral needed for the first 10 visits or 30 days
  • Usually seen within a week
  • Video visits anywhere in New York City and Long Island
A woman on a mat in her living room during a video physical therapy visit

What we treat in New York City and Long Island

Three specialties. One physical therapist.

New York City has excellent pelvic health physical therapists, and most of them have waitlists and Manhattan prices. A video visit gives you the same one-on-one care without the subway, the copay surprise, or the six-week wait, and it works just as well in Suffolk County as in Park Slope.

Coverage in New York

Insurance and pricing

Bring your plan name to the discovery call and we confirm your physical therapy benefit before the first visit. No surprises.

Aetna

In-network with Aetna in New York. Most Aetna plans cover physical therapy with a copay or coinsurance; we confirm yours before the first visit.

Private pay

Available for any other plan. We provide a superbill you can submit to your insurer for out-of-network reimbursement. HSA and FSA cards accepted. Rates are quoted on the free discovery call.

Referrals

New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.

All five boroughs, Nassau and Suffolk counties, and Westchester are seen by video.

Where

Anywhere in New York City and Long Island

A video visit works the same in Manhattan, Brooklyn, Queens, The Bronx, Staten Island, Long Island City, Hempstead, Huntington, Islip, Riverhead, Yonkers, and White Plains as it does anywhere else in New York City and Long Island. No clinic, no drive, no waiting room.

  • Manhattan
  • Brooklyn
  • Queens
  • The Bronx
  • Staten Island
  • Long Island City
  • Hempstead
  • Huntington
  • Islip
  • Riverhead
  • Yonkers
  • White Plains
  • Everywhere in between

Pages for each area

How it works

How a virtual visit works

Most of pelvic floor physical therapy is education, breathing and pressure management, movement retraining, and a home program. All of it works on camera. During the evaluation, Dr. Shalem guides a self-assessment so she can see how the pelvic floor is coordinating with breath and movement. An internal examination is not possible by video; if a hands-on assessment would change the plan, she says so and helps the patient find local care.

A woman at her kitchen table on a video visit with her physical therapist
  1. Discovery call

    15 minutes, free, by phone

    A short call to hear what is going on, explain how visits work, and check insurance or pricing. No pressure to book.

  2. Evaluation

    60 minutes, by video

    Dr. Shalem takes a full history, watches how you move and breathe, and guides the self-assessments she needs to build a plan.

  3. Your plan

    Same visit

    You leave the evaluation with a plain-language explanation and a short home program, usually a few minutes a day.

  4. Follow-ups

    45 minutes, every 1 to 2 weeks

    Progress checks, program updates, and techniques you can do yourself, for as long as they are useful.

For a video visit you will need

  • A phone, tablet, or laptop with a camera
  • A private room
  • A mat or towel
  • About an hour

Questions

Common questions in New York City and Long Island

Do I need a referral for physical therapy in New York?

New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.

What insurance do you take in New York?

Aetna: In-network with Aetna in New York. Most Aetna plans cover physical therapy with a copay or coinsurance; we confirm yours before the first visit. Private pay: Available for any other plan. We provide a superbill you can submit to your insurer for out-of-network reimbursement. HSA and FSA cards accepted. Rates are quoted on the free discovery call.

Do you see men as well as women?

Yes. Dr. Shalem treats women's pelvic health, men's pelvic health (leaking after prostate surgery, chronic pelvic pain, urgency, and pelvic-floor-related erectile dysfunction), and orthopedic conditions for everyone.

Do I have to live near a city to be seen?

No. Video visits work anywhere in New York City and Long Island with an internet connection. Patients in rural areas are a large share of the practice.

What does a visit cost?

With in-network insurance, your plan's physical therapy copay or cost share; we verify it before the first visit. Private-pay rates are quoted on the free discovery call, and a superbill is provided for out-of-network reimbursement.

How soon can I be seen?

Usually within a week. Evening and weekend appointments are available.

Dr. Elana Shalem, DPT

Your physical therapist

Dr. Elana Shalem, DPT

Doctor of Physical Therapy, University of St. Augustine for Health Sciences, Miami. Licensed in New York.

Dr. Shalem treats pelvic health for women and men, from pregnancy and postpartum recovery to bladder, bowel, and pelvic pain conditions and recovery after prostate or pelvic surgery, and general orthopedic conditions of the back, neck, hips, knees, shoulders, and feet. Visits are one-on-one and unhurried, and she explains what she is seeing in plain language.

More about Dr. Shalem

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