New York City and Long Island · Forest Hills and Kew Gardens · Private pay
Private pelvic floor physical therapy in Forest Hills and Kew Gardens, by video.
Forest Hills and Kew Gardens patients see Dr. Elana Shalem by video from home, with no trip into Manhattan for specialty care.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Forest Hills and Kew Gardens
Why Forest Hills and Kew Gardens patients choose video.
Forest Hills Gardens and the streets around Austin Street are home to families who have been here for generations and young professionals who just arrived. A Manhattan appointment means the E or F train and most of an afternoon. Video visits take 45 minutes at home.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Forest Hills and Kew Gardens
Common reasons Forest Hills and Kew Gardens patients book.
- Overactive bladder, urgency and frequency
- Male urgency, frequency and leaking
- Postpartum recovery
- Low back pain
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Forest Hills and Kew Gardens
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Forest Hills and Kew Gardens
ZIP codes 11374, 11375, 11415. Any home with an internet connection works.
- Forest Hills Gardens
- Forest Hills
- Kew Gardens
- Rego Park
- Kew Gardens Hills
- Briarwood
Nearby: Midwood, Flatbush and Marine Park · Great Neck and Manhasset · Midtown East and Murray Hill · All of New York City and Long Island
Questions
Questions from Forest Hills and Kew Gardens
Do you treat bladder urgency and getting up at night?
Yes. Urgency, frequency and waking at night to urinate are common reasons women and men book. The plan works on bladder habits, pelvic floor coordination and urge control.
What does the first visit look like?
A 60-minute video evaluation: history, movement and breathing assessment, guided self-assessments and a plain-language plan with a short home program.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.