New York City and Long Island · Upper East Side · Private pay
Private pelvic floor physical therapy on the Upper East Side, by video.
Upper East Side patients see Dr. Elana Shalem by video from home, one-on-one, with no waiting room and no cab across town.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Upper East Side
Why Upper East Side patients choose video.
On the Upper East Side, time is the scarce thing: school drop-off, board meetings, travel, a building full of neighbors in the elevator. A 45-minute video follow-up fits before the first call of the day. Pelvic floor care after pregnancy, through menopause and after prostate surgery are common reasons people here book.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat on the Upper East Side
Common reasons Upper East Side patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay on the Upper East Side
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of the Upper East Side
ZIP codes 10021, 10028, 10065, 10075, 10128. Any home with an internet connection works.
- Lenox Hill
- Carnegie Hill
- Yorkville
- Park Avenue
- Fifth Avenue
- Roosevelt Island
Nearby: Upper West Side · Midtown East and Murray Hill · Riverdale · All of New York City and Long Island
Questions
Questions from the Upper East Side
Can I do pelvic floor physical therapy from my apartment?
Yes. Visits are one-on-one by secure video from a private room. A phone or laptop and enough floor space for a mat is all that is needed.
Do you provide a superbill for out-of-network benefits?
Yes. A superbill comes after every visit for submission to a PPO for out-of-network reimbursement. HSA and FSA cards are accepted.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.