New York City and Long Island · Upper East Side · Private pay

Private pelvic floor physical therapy on the Upper East Side, by video.

Upper East Side patients see Dr. Elana Shalem by video from home, one-on-one, with no waiting room and no cab across town.

  • Aetna in-network, or private pay
  • No referral for the first 10 visits or 30 days
  • Usually seen within a week
A woman on a mat in her living room during a video physical therapy visit

Upper East Side

Why Upper East Side patients choose video.

On the Upper East Side, time is the scarce thing: school drop-off, board meetings, travel, a building full of neighbors in the elevator. A 45-minute video follow-up fits before the first call of the day. Pelvic floor care after pregnancy, through menopause and after prostate surgery are common reasons people here book.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.

Private pay

Private pay on the Upper East Side

Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.

Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.

Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.

Neighborhoods

Serving all of the Upper East Side

ZIP codes 10021, 10028, 10065, 10075, 10128. Any home with an internet connection works.

  • Lenox Hill
  • Carnegie Hill
  • Yorkville
  • Park Avenue
  • Fifth Avenue
  • Roosevelt Island

Nearby: Upper West Side · Midtown East and Murray Hill · Riverdale · All of New York City and Long Island

Questions

Questions from the Upper East Side

Can I do pelvic floor physical therapy from my apartment?

Yes. Visits are one-on-one by secure video from a private room. A phone or laptop and enough floor space for a mat is all that is needed.

Do you provide a superbill for out-of-network benefits?

Yes. A superbill comes after every visit for submission to a PPO for out-of-network reimbursement. HSA and FSA cards are accepted.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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