Upstate and Western New York · Canandaigua and Victor · Private pay
Private pelvic floor physical therapy in Canandaigua and Victor, by video.
Canandaigua, Victor, Naples and Honeoye patients see Dr. Elana Shalem by video from home.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Canandaigua and Victor
Why Canandaigua and Victor patients choose video.
Canandaigua Lake has lake houses, vineyards and a growing suburb in Victor, half an hour from Rochester and a world away from its traffic. Young families, lake-house owners and retirees are seen one-on-one by video for pregnancy and postpartum care, leaking and recovery after joint surgery.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Canandaigua and Victor
Common reasons Canandaigua and Victor patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Canandaigua and Victor
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Canandaigua and Victor
ZIP codes 14424, 14471, 14512, 14564. Any home with an internet connection works.
- Canandaigua
- Victor
- Naples
- Honeoye
- Bristol
- Farmington
- Cheshire
Nearby: Pittsford and Brighton · Seneca and Keuka Lakes · Geneseo and Letchworth · All of Upstate and Western New York
Questions
Questions from Canandaigua and Victor
Do you treat diastasis recti?
Yes. Abdominal separation after pregnancy is evaluated by video, and the plan rebuilds core strength and pressure management step by step.
Do you provide a superbill?
Yes. A superbill comes after every visit for out-of-network reimbursement, and HSA and FSA cards are accepted.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.