Upstate and Western New York · Geneseo and Letchworth · Private pay
Private pelvic floor physical therapy in Geneseo and Letchworth, by video.
Geneseo, Mount Morris, Dansville, Perry and Warsaw patients see Dr. Elana Shalem by video from home.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Geneseo and Letchworth
Why Geneseo and Letchworth patients choose video.
Livingston and Wyoming counties are farm country around Letchworth State Park and SUNY Geneseo, a quiet drive from Rochester that becomes a long one in winter. Farm families, college staff and retirees are seen one-on-one by video for pelvic floor and orthopedic care.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Geneseo and Letchworth
Common reasons Geneseo and Letchworth patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Geneseo and Letchworth
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Geneseo and Letchworth
ZIP codes 14437, 14454, 14510, 14530, 14569. Any home with an internet connection works.
- Geneseo
- Mount Morris
- Dansville
- Perry
- Warsaw
- Avon
- Castile
Nearby: Pittsford and Brighton · Canandaigua and Victor · Olean, Salamanca and Wellsville · All of Upstate and Western New York
Questions
Questions from Geneseo and Letchworth
Do you see patients outside Rochester?
Yes, anywhere in New York State by secure video, including rural Livingston and Wyoming counties.
What do I need?
A phone, tablet or laptop with a camera, a private room and space to lie down.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.