Upstate and Western New York · Seneca and Keuka Lakes · Private pay
Private pelvic floor physical therapy around Seneca and Keuka Lakes, by video.
Geneva, Seneca Falls, Watkins Glen, Penn Yan and Hammondsport patients see Dr. Elana Shalem by video from home.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Seneca and Keuka Lakes
Why Seneca and Keuka Lakes patients choose video.
The middle Finger Lakes are vineyards, farms and lake towns that fill with visitors in summer. Winery workers, farm families, college staff in Geneva and retirees are seen one-on-one by video for back pain, leaking, prolapse and recovery after surgery.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat around Seneca and Keuka Lakes
Common reasons Seneca and Keuka Lakes patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay around Seneca and Keuka Lakes
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Seneca and Keuka Lakes
ZIP codes 13148, 14456, 14521, 14527, 14840, 14891. Any home with an internet connection works.
- Geneva
- Seneca Falls
- Watkins Glen
- Penn Yan
- Hammondsport
- Ovid
- Dundee
- Waterloo
Nearby: Canandaigua and Victor · Ithaca and Trumansburg · Corning and Elmira · All of Upstate and Western New York
Questions
Questions from Seneca and Keuka Lakes
Do you see patients in the Finger Lakes?
Yes, anywhere in the Finger Lakes by secure video, usually within a week.
Do you treat back pain from vineyard and farm work?
Yes. Low back pain, sciatica and shoulder pain from bending, lifting and harvest work are treated with a plan built around the work.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.