Upstate and Western New York · St. Lawrence County · Private pay

Private pelvic floor physical therapy in St. Lawrence County, by video.

St. Lawrence County patients in Potsdam, Canton, Massena, Ogdensburg and Gouverneur see Dr. Elana Shalem by video from home.

  • Aetna in-network, or private pay
  • No referral for the first 10 visits or 30 days
  • Usually seen within a week
A woman at her kitchen table on a video visit with her physical therapist

St. Lawrence County

Why St. Lawrence County patients choose video.

St. Lawrence is the largest county in New York by area, with four colleges, dairy farms and the river. Winters are long and roads close. Video visits keep pelvic floor and orthopedic care on schedule for students, faculty, farm families and retirees, with no drive to Syracuse or Watertown.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.

Private pay

Private pay in St. Lawrence County

Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.

Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.

Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.

Neighborhoods

Serving all of St. Lawrence County

ZIP codes 13617, 13642, 13662, 13669, 13676. Any home with an internet connection works.

  • Potsdam
  • Canton
  • Massena
  • Ogdensburg
  • Gouverneur
  • Norwood
  • Colton

Nearby: Watertown and the Thousand Islands · Plattsburgh and Malone · Lake Placid and Saranac Lake · All of Upstate and Western New York

Questions

Questions from St. Lawrence County

Can I get pelvic floor physical therapy in the North Country?

Yes, by secure video anywhere in the North Country, usually within a week.

Do you treat leaking after prostate surgery?

Yes. Pelvic floor training before and after prostate surgery is done by video.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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