Central Florida · Lake Nona · Private pay
Private pelvic floor physical therapy in Lake Nona, by video.
Lake Nona and Laureate Park families see Dr. Elana Shalem by video from home.
- Private pay, or Aetna and Medicare in-network
- No referral needed to start
- Usually seen within a week

Lake Nona
Why Lake Nona patients choose video.
Lake Nona is a young, fast-growing community: new homes, new families, new babies and a lot of people who work in medicine and tech. Pregnancy, postpartum recovery, C-section recovery and diastasis recti are the everyday reasons to book. Video visits fit around nap time.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Florida: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Lake Nona
Common reasons Lake Nona patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Lake Nona
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna and traditional Medicare in Florida, billed directly. Medicare Advantage plans vary; coverage is confirmed before the first visit.
Referrals: Florida allows you to start physical therapy without a referral. If care continues past 30 days for a condition no physician has seen you for, we help you get a quick practitioner review so treatment can continue.
Neighborhoods
Serving all of Lake Nona
ZIP codes 32827, 32832. Any home with an internet connection works.
- Lake Nona
- Laureate Park
- NorthLake Park
- Lake Nona Golf and Country Club
- Medical City
- Narcoossee
Nearby: Winter Park · Windermere and Dr. Phillips · Lake Mary and Heathrow · All of Central Florida
Questions
Questions from Lake Nona
When can I start after giving birth?
Many people start after the postpartum check around six weeks. Earlier education visits are possible.
Do you take Aetna?
Yes, EMS Therapy is in-network with Aetna in Florida. Other plans are private pay with a superbill for out-of-network reimbursement.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.