Central Florida · Lake Mary and Heathrow · Private pay
Private pelvic floor physical therapy in Lake Mary and Heathrow, by video.
Lake Mary, Heathrow and Longwood patients see Dr. Elana Shalem by video from home.
- Private pay, or Aetna and Medicare in-network
- No referral needed to start
- Usually seen within a week

Lake Mary and Heathrow
Why Lake Mary and Heathrow patients choose video.
North Seminole County is office parks, good schools and families with two working parents. A 45-minute video visit fits into a lunch hour or after the kids are down, with no drive to Orlando. Pregnancy, postpartum recovery, desk-related neck and back pain and leaking are common reasons to book.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Florida: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Lake Mary and Heathrow
Common reasons Lake Mary and Heathrow patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Lake Mary and Heathrow
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna and traditional Medicare in Florida, billed directly. Medicare Advantage plans vary; coverage is confirmed before the first visit.
Referrals: Florida allows you to start physical therapy without a referral. If care continues past 30 days for a condition no physician has seen you for, we help you get a quick practitioner review so treatment can continue.
Neighborhoods
Serving all of Lake Mary and Heathrow
ZIP codes 32746, 32750, 32779. Any home with an internet connection works.
- Lake Mary
- Heathrow
- Alaqua Lakes
- Longwood
- Sanford
- Timacuan
- Markham Woods
Nearby: Winter Park · Mount Dora and Lake County · New Smyrna Beach · All of Central Florida
Questions
Questions from Lake Mary and Heathrow
Can I do a visit from my office?
Yes, from any private room with a door that closes. Home is easiest for the first visit, which uses a little floor space.
Do you provide superbills?
Yes. A superbill comes after every private pay visit for out-of-network reimbursement.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.