Upstate and Western New York · Williamsville, Clarence and East Aurora · Private pay
Private pelvic floor physical therapy in Williamsville, Clarence and East Aurora, by video.
Buffalo-area patients in Williamsville, Amherst, Clarence, East Aurora and Orchard Park see Dr. Elana Shalem by video from home.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Williamsville, Clarence and East Aurora
Why Williamsville, Clarence and East Aurora patients choose video.
Buffalo's suburbs are close-knit, busy and snowy. Parents juggling hockey and dance schedules, runners training through winter and retirees recovering from joint surgery are all seen one-on-one by video. No drive downtown and no snowed-out appointments.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Williamsville, Clarence and East Aurora
Common reasons Williamsville, Clarence and East Aurora patients book.
- Urinary incontinence
- Postpartum recovery
- Leaking after prostate surgery
- Rehab after knee or hip surgery
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Williamsville, Clarence and East Aurora
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Williamsville, Clarence and East Aurora
ZIP codes 14031, 14051, 14052, 14127, 14221. Any home with an internet connection works.
- Williamsville
- Amherst
- East Amherst
- Clarence
- East Aurora
- Orchard Park
- Hamburg
Nearby: Olean, Salamanca and Wellsville · Chautauqua County · Pittsford and Brighton · All of Upstate and Western New York
Questions
Questions from Williamsville, Clarence and East Aurora
Do you treat leaking after childbirth?
Yes. Leaking with coughing, running or lifting after childbirth is one of the most common reasons people book.
Do you see men?
Yes. Leaking after prostate surgery, urgency and pelvic pain in men are treated by video.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.