Upstate and Western New York · Cooperstown and Otsego County · Private pay
Private pelvic floor physical therapy in Cooperstown and Otsego County, by video.
Cooperstown, Oneonta and Otsego County patients see Dr. Elana Shalem by video from home.
- Aetna in-network, or private pay
- No referral for the first 10 visits or 30 days
- Usually seen within a week

Cooperstown and Otsego County
Why Cooperstown and Otsego County patients choose video.
Otsego County is Otsego Lake, dairy farms, two colleges in Oneonta and a village that fills up every summer. Video visits fit around chores, college schedules and summer crowds, and bring the visit to the farmhouse or the lake house.
One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in New York: a 60-minute evaluation, then 45-minute follow-ups.
What we treat in Cooperstown and Otsego County
Common reasons Cooperstown and Otsego County patients book.
All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy
Private pay
Private pay in Cooperstown and Otsego County
Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.
Insurance: In-network with Aetna in New York, billed directly. Other plans are private pay with a superbill; coverage is confirmed before the first visit.
Referrals: New York allows you to start physical therapy without a referral for up to 10 visits or 30 days, whichever comes first. If care continues beyond that, we help you get a referral from your physician.
Neighborhoods
Serving all of Cooperstown and Otsego County
ZIP codes 13326, 13439, 13820. Any home with an internet connection works.
- Cooperstown
- Oneonta
- Richfield Springs
- Cherry Valley
- Milford
- Fly Creek
- Springfield Center
Nearby: Mohawk Valley · Norwich and Chenango County · Skaneateles and Cazenovia · All of Upstate and Western New York
Questions
Questions from Cooperstown and Otsego County
Can I get pelvic floor physical therapy in a rural area?
Yes. Visits are by video, so all that is needed is a phone or laptop with a camera and a steady connection.
Do you treat urgency and getting up at night?
Yes. Urgency, frequency and waking at night to urinate are common reasons women and men book.
How soon can I be seen?
Usually within a week. Early morning, evening and weekend video visits are available.
Prefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.