Women's pelvic health · North Florida
Physical therapy for overactive bladder in North Florida
Running to the bathroom ten times a day, waking twice a night, and the sudden urge that comes out of nowhere are the signs of an overactive bladder. Bladder retraining and pelvic floor therapy are the first-line treatment, before medication.
- Aetna and Medicare in-network; private pay with superbills for other plans
- No referral needed to start (30-day direct access)
- Video visits anywhere in North Florida

About the condition
Overactive bladder, urgency and frequency: what is going on.
An overactive bladder sends urgency signals before it is actually full. Over time the bladder is trained to hold less, the pelvic floor tightens in a constant effort to hold on, and the cycle feeds itself. Many people also have urge incontinence, leaking before they reach the toilet. The condition is common in women and men and becomes more common with age, but it is not something that has to be accepted.
Behavioral treatment, meaning bladder retraining, urge suppression techniques, pelvic floor coordination, and fluid and dietary adjustments, is recommended as first-line care in urology guidelines, ahead of medication.
Common experiences
What people with overactive bladder, urgency and frequency often describe
These are the patterns Dr. Shalem hears most often. Any of them is a reason to book a discovery call.
Sudden, strong urges to urinate
Going more than eight times a day
Waking more than once a night to urinate
Leaking before reaching the bathroom
Urgency triggered by arriving home, running water, or cold
Knowing where every bathroom is
Treatment
How physical therapy addresses it.
The program teaches techniques that calm an urge in the moment, a schedule that gradually lengthens the time between voids, pelvic floor training aimed at the right balance of relaxation and control, and the fluid and dietary changes that make the most difference. A bladder diary tracks progress.
What a video visit looks like
Everything in bladder retraining is education and practice, which is why it works so well by video. Dr. Shalem reviews the diary each visit and adjusts the schedule and techniques.
Coverage in Florida
Insurance and pricing
Bring your plan name to the discovery call and we confirm your physical therapy benefit before the first visit.
Aetna
In-network (Aetna designated provider). Most Aetna plans cover physical therapy with a copay or coinsurance; we confirm yours before the first visit.
Medicare
In-network with traditional Medicare. Medicare Advantage plans vary; ask on the discovery call.
Private pay
Available for any other plan. We provide a superbill you can submit for out-of-network reimbursement. HSA and FSA cards accepted.
Referrals
Florida allows you to start physical therapy without a referral. If care continues past 30 days for a condition no physician has seen you for, we help you get a quick practitioner review so treatment can continue.
Everywhere in North Florida and the Panhandle is seen by video. In-home visits are available in Miami-Dade County only.
Questions
Questions people ask about overactive bladder, urgency and frequency
How it works
How a virtual visit works
Everything in bladder retraining is education and practice, which is why it works so well by video. Dr. Shalem reviews the diary each visit and adjusts the schedule and techniques.

Discovery call
15 minutes, free, by phoneA short call to hear what is going on, explain how visits work, and check insurance or pricing. No pressure to book.
Evaluation
60 minutes, by videoDr. Shalem takes a full history, watches how you move and breathe, and guides the self-assessments she needs to build a plan.
Your plan
Same visitYou leave the evaluation with a plain-language explanation and a short home program, usually a few minutes a day.
Follow-ups
45 minutes, every 1 to 2 weeksProgress checks, program updates, and techniques you can do yourself, for as long as they are useful.
For a video visit you will need
- A phone, tablet, or laptop with a camera
- A private room
- A mat or towel
- About an hour
Questions
Overactive bladder, urgency and frequency questions in North Florida
Do I need to stop drinking coffee?
Not necessarily. Caffeine, carbonation, alcohol, and artificial sweeteners irritate some bladders. The diary shows which ones matter for a given person, and the change is targeted rather than total.
Can this replace bladder medication?
For many people behavioral treatment reduces or removes the need for medication. That decision belongs with the patient and their physician, and we coordinate.
Does it help men too?
Yes. The same program is used for male urgency and frequency.
Do I need a referral for physical therapy in Florida?
Florida allows you to start physical therapy without a referral. If care continues past 30 days for a condition no physician has seen you for, we help you get a quick practitioner review so treatment can continue.
What insurance do you take in Florida?
Aetna: In-network (Aetna designated provider). Most Aetna plans cover physical therapy with a copay or coinsurance; we confirm yours before the first visit. Medicare: In-network with traditional Medicare. Medicare Advantage plans vary; ask on the discovery call. Private pay: Available for any other plan. We provide a superbill you can submit for out-of-network reimbursement. HSA and FSA cards accepted.

Your physical therapist
Dr. Elana Shalem, DPT
Doctor of Physical Therapy, University of St. Augustine for Health Sciences, Miami. Licensed in Florida.
Dr. Shalem treats pelvic health for women and men, from pregnancy and postpartum recovery to bladder, bowel, and pelvic pain conditions and recovery after prostate or pelvic surgery, and general orthopedic conditions of the back, neck, hips, knees, shoulders, and feet. Visits are one-on-one and unhurried, and she explains what she is seeing in plain language.
More about Dr. ShalemPrefer to write? Send a message.
Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.
Start with a free 15-minute call.
Tell us what is going on, hear how Dr. Shalem would approach it, and decide from there.