North Florida · San Marco, Avondale and Ortega · Private pay

Private pelvic floor physical therapy in San Marco, Avondale and Ortega, by video.

Jacksonville patients in San Marco, Avondale, Riverside and Ortega see Dr. Elana Shalem by video from home.

  • Private pay, or Aetna and Medicare in-network
  • No referral needed to start
  • Usually seen within a week
A pregnant woman walking along a tree-lined path

San Marco, Avondale and Ortega

Why San Marco, Avondale and Ortega patients choose video.

Jacksonville's historic river neighborhoods are old oaks, young families and professionals who commute across the bridges. Postpartum recovery, pelvic pain, leaking with exercise and desk-related back pain are common reasons to book. Video visits fit before work or after bedtime.

One-on-one with Dr. Elana Shalem, PT, DPT (CAPP-OB), licensed in Florida: a 60-minute evaluation, then 45-minute follow-ups.

What we treat in San Marco, Avondale and Ortega

Common reasons San Marco, Avondale and Ortega patients book.

All services: Women's pelvic floor physical therapy · Men's pelvic floor physical therapy · Orthopedic physical therapy

Private pay

Private pay in San Marco, Avondale and Ortega

Rates are quoted on the free discovery call. A superbill after every visit supports out-of-network reimbursement from PPO plans; HSA and FSA cards are accepted. No authorizations, no plan visit limits, no waitlist.

Insurance: In-network with Aetna and traditional Medicare in Florida, billed directly. Medicare Advantage plans vary; coverage is confirmed before the first visit.

Referrals: Florida allows you to start physical therapy without a referral. If care continues past 30 days for a condition no physician has seen you for, we help you get a quick practitioner review so treatment can continue.

Neighborhoods

Serving all of San Marco, Avondale and Ortega

ZIP codes 32204, 32205, 32207, 32210. Any home with an internet connection works.

  • San Marco
  • Avondale
  • Riverside
  • Ortega
  • Ortega Forest
  • San Jose
  • Granada

Nearby: Ponte Vedra Beach and Nocatee · Amelia Island and Fernandina Beach · St. Augustine · All of North Florida

Questions

Questions from San Marco, Avondale and Ortega

Do you see patients across Jacksonville?

Yes, anywhere in Jacksonville and the rest of Florida by secure video, usually within a week.

Do you take Aetna?

Yes, EMS Therapy is in-network with Aetna in Florida. Other plans are private pay with a superbill.

How soon can I be seen?

Usually within a week. Early morning, evening and weekend video visits are available.

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Questions about insurance, pricing, or whether physical therapy is the right next step? We reply within one business day.

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